Stefan Kersten

Stefan Kersten is the head of the Competence Center Business Data Solutions at b.telligent. b.telligent specializes in the introduction and development of business intelligence, customer relationship management and e-commerce in businesses active in mass markets.

About

Stefan Kersten is responsible for processes, methods, implementation and project management in the area of Business Data Solutions. For more than 20 years, he has been advising customers from all industries such as banking, insurance, financial and real estate services, utilities and pharmaceuticals in the area of BI strategy and BI implementation. His project experience covers the complete value creation process from analysis of business requirements, conception, planning and implementation of project plans. In addition to his technical and methodological expertise, his strengths include his problem-solving, strategic and customer-oriented thinking as well as moderation skills. As Competence Center Manager, Mr. Kersten is also responsible for team and business development and regularly deals with current innovative topics and solutions.

IBCS® Certified Consultant

Stefan Kersten has successfully completed the IBCS® certification for successful design of reports and presentations at the HICHERT+FAISST IBCS Institute in October 2012.

Work samples

All work samples are realized using the software ‘arcplan Enterprise’.

  • Product sales The report shows a dynamic product-sales report. It visualizes actual sales in comparison with the previous year and the corresponding absolute and relative deviations. The products are sorted in descending order by sales, providing an overview of the top sellers. At the same time, the reader recognizes for each product the proportion of total sales and the change in the proportion from the previous year.

  • Customer sales This report shows the development in sales for customers A, B, and C and the deviation from the budget. In the lower third, the reader can see the absolute values for each month, while the cumulative deviations can be analyzed in the middle third. The price index in the upper third makes it possible to draw a conclusion as to whether the deviations in sales may be the result of the price development or the sales volume.